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FREQUENTLY ASKED QUESTIONS
Do not wash the lampshades. Use a soft furniture brush or a dust wand when cleaning.
Direct exposure to sunlight will bleach the fabric over time
Our return policy allows customers to exercise their right of retraction within 30 days from the receipt of the product, regardless of the reason. To initiate a return, customers must notify our customer service. It's important to note that refusing delivery or not accepting a delivery does not constitute the use of the right of withdrawal.
When returning a product, it should be in unaltered condition, ideally in its original packaging. The customer is responsible for transport risks in the case of exchange or return. The cost of return freight is also borne by the customer.
Returned products should be sent to the following address:
Salig Studio
Junohällsvägen 11
11264 Stockholm, Sweden
Once we receive and approve the product return, we will issue a refund, excluding the delivery cost. This refund will be processed within 14 days from the approval of the return. We typically use the same payment method for the refund as the customer used for the purchase, unless there's an alternative agreement.
Please ensure that the returned product is well-packed and, if necessary, insured to prevent damage or loss during the return freight.
Yes, we ship to the following countries:
Austria
Belgium
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Netherlands
Portugal
Spain
- Sweden
- United Kingdom